FAQs

You must be 21+ to rent or use our hookah services. All participates (Puff Theory is serving) must present valid id if requested.

Yes , always provide staff to manage hookahs not just depending on package.

We recommend booking at least 1-2 weeks in advance, especially for weekends or large events. Last-minute bookings may be expected based on availability plus up charge.

Yes, a non-refundable deposit is required to secure your date depending on event package the customer picks. the remaining balance is typically due 48 hours before the event, depending on your package.

Cancellations within 48 hours of your event are non-refundable. Earlier cancellations may be eligible for partial refund or credit toward a future booking. events canceled due to weather or emergencies will be handled case by case.

Yes. Puff Theory serve both indoor and outdoor events, as long as the venue permits hookah use. please confirm with your venue ahead of time.

Yes. hookah use involves smoke inhalation and is intended for adult recreational use. Puff Theory llc is not liable for health issues related to hookah use. all users assume full responsibility upon participating.